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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maria Perez

Maria Perez

March 4, 2026

5  out of  5
rating by Maria Perez
"Aselea was very polite and called ma back with the information I needed very professional"
We responded:
"Maria, thank you for your fantastic rating! I'm happy to know you had a positive experience with our office. If there's anything else you need, feel free to reach out. Thanks for choosing us!"
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Jasmine Herrera

February 27, 2026

5  out of  5
rating by Jasmine Herrera
"Incredible customer service! Reliable, attentive, and always willing to go the extra mile. It’s rare to find someone this committed to doing things right. Thank you Hector for all your help!"
We responded:
"Thank you, Jasmine! I'm glad you had such a positive experience with our team. Your feedback is greatly appreciated. If you ever need anything else, we're here to help!"
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Alvaro Garza

February 26, 2026

5  out of  5
rating by Alvaro Garza
"Had a great experience getting my policy with Hector. Everything went smoothly, and the service was top-notch. Thank you, State Farm! Will recommend to friends and family!"
We responded:
"Alvaro, thank you for sharing your experience! I'm glad to know everything went smoothly and that you received top-notch service. We appreciate your recommendation to friends and family. If you ever need anything else, feel free to reach out!"
Profile photo of Joel Molina

Joel Molina

February 25, 2026

5  out of  5
rating by Joel Molina
"I had a great experience getting home insurance with Hector at State Farm. He made the process easy, explained everything clearly, and helped me find the right coverage for my home. Super professional and friendly—highly recommend!"
We responded:
"Thank you for your review, Joel! I'm glad you had a professional and friendly experience while getting your insurance. We appreciate your recommendation and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Carly Cantu

February 25, 2026

5  out of  5
rating by Carly Cantu
"Hector at State Farm is amazing to work with. You can tell he genuinely cares about his clients and goes above and beyond to make sure you’re taken care of. Highly recommend him if you’re looking for great customer service and someone you can trust."
We responded:
"Thank you, Carly! I'm glad you had a positive experience with our team. We’re committed to providing exceptional service. If you need anything else, feel free to reach out!"
Profile photo of Heidi Garcia

Heidi Garcia

February 23, 2026

5  out of  5
rating by Heidi Garcia
"Hector Sanchez was amazing. He is extremely knowledgeable & has amazing customer service!! Ask for Hector, he’ll take care of you."
We responded:
"Thank you for your review, Heidi! I'm glad you received excellent service and valuable expertise. We appreciate your recommendation and are here to help with any insurance needs you may have. Reach out anytime!"
Profile photo of jamie Le

jamie Le

February 23, 2026

5  out of  5
rating by jamie Le
"Hector was super helpful! He made everything a smooth process. Great customer service! Looking forward to years of business with the office!"
We responded:
"Thank you, Jamie! I'm glad to know you had a smooth experience and appreciated the great customer service. We're excited to continue serving you for years to come. If there's anything you need, just let us know!"
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Jessica Madrigal

February 23, 2026

5  out of  5
rating by Jessica Madrigal
"I had a great experience working with Hector. He was professional, knowledgeable, and took the time to explain everything in a way that was easy to understand. Hector made the entire process smooth and stress-free, and I truly appreciated his patience. It’s clear that he cares about his clients and goes above and beyond to provide excellent customer service. Highly recommend!"
We responded:
"Thank you for your wonderful feedback, Jessica! I'm glad to hear that you had a smooth and stress-free experience. It's great to know that our professionalism and dedication made a positive impact. We truly appreciate your recommendation. If you need anything else, feel free to reach out!"
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Ashten Kaye

February 23, 2026

5  out of  5
rating by Ashten Kaye
"Hector’s customer service is excellent! He is knowledgeable, professional and so kind."
We responded:
"Hey, Ashten! Thank you for letting us know about your experience with Hector and for highlighting his excellent customer service. We’re happy to hear he was knowledgeable, professional, and kind throughout your interaction."
Profile photo of Matt Stuev

Matt Stuev

February 23, 2026

1  out of  5
rating by Matt Stuev
"We have been with this insurance company for at least 25 years probably more; hell my grandparents signed up with this agent. Never asked for anything from them. The one year where a family crisis took it's toll and state farm did not even try to help me. My car got hit, parked on the side of the road where I live. They turned it over to corporate and denied any claim. So much for any kind of loyalty or good faith. They had no way of paying online or through the APP; which for me is a problem due to random work hours and sleep patterns(Pay via phone call only.) I spent near 700 dollars catching up on my insurance over the phone after I found out it had lapsed; they took my payment and then told me to kick rocks. I could have spent that 700 on a used hatch to fix my Van. Don't expect much from Francisco Aguilar.... I will gladly pay more per month somewhere else. BTW I was paying nearly 300 a month for 2 vehichles for 2 drivers. In all fairness one was full coverage."
We responded:
"I’m sorry to hear about your family crisis. However, we’re unable to extend coverage to a policy that had been cancelled for over 30 days. The policy gets reinstated the day you make your reinstatement payment which you made after the date of loss you reported. "
Profile photo of Mayra Sanchez

Mayra Sanchez

December 30, 2025

5  out of  5
rating by Mayra Sanchez
"Got a policy with the help of Hector. The whole process went very smoothly. Great customer service 👏 thank you State Farm and Hector for all your help."
We responded:
"Thank you, Mayra! I'm happy to hear that Hector was able to assist you with your policy and that the process was smooth. We appreciate your kind words about our customer service. If you need anything else, feel free to reach out!"
Profile photo of Gabi Guzman

Gabi Guzman

December 30, 2025

5  out of  5
rating by Gabi Guzman
"Hector Sanchez had excellent customer service. I’m looking forward to new business with the office!!"
We responded:
"Thank you, Gabi! I'm happy to hear about your positive experience with Hector's customer service. We're excited to continue working with you and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of Megan Silvas

Megan Silvas

December 30, 2025

5  out of  5
rating by Megan Silvas
"Thank you to the office. I had amazing service from Hector he helped me get a life policy started! Looking forward to many years of business."
We responded:
"Thank you, Megan! I'm happy to hear that Hector provided you with amazing service in getting your policy started. We look forward to many years of assisting you with your insurance needs. If there's anything else you need, just let us know!"
Profile photo of Sally Gutierrez

Sally Gutierrez

November 27, 2025

5  out of  5
rating by Sally Gutierrez
"Excellent staff. Hector went above and beyond to help me."
We responded:
"Thank you, Sally! I'm happy to hear that Hector provided exceptional service. Our team is dedicated to going the extra mile for our customers. If you need anything else, feel free to reach out!"
Profile photo of Brandee Zanders

Brandee Zanders

November 12, 2025

5  out of  5
rating by Brandee Zanders
"Hector was great at answering my insurance questions. Great customer service!"
We responded:
"Thank you, Brandee! I'm happy to hear that Hector provided excellent service and answered your insurance questions. Our team is dedicated to delivering top-notch customer service. If you have any more questions or need assistance, feel free to reach out anytime!"
Profile photo of Morgan Deleon

Morgan Deleon

October 31, 2025

5  out of  5
rating by Morgan Deleon
"Hector was very nice! He helped me and definitely made my day."
We responded:
"Thank you, Morgan! I'm happy to hear that Hector was able to assist you and brighten your day. Our team is dedicated to providing excellent service, and it's great to know we succeeded. If you need anything else, feel free to reach out!"
Profile photo of Be Rod

Be Rod

October 31, 2025

5  out of  5
rating by Be Rod
"He has a very helpful and friendly staff"
We responded:
"Thank you, Be Rod! I'm happy to hear that our staff's helpfulness and friendliness made a positive impression. We’re always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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armando garza

October 31, 2025

5  out of  5
rating by armando garza
"I love the customer svc orovided by Yvonne of State Farm London Tx office...I look forward to continued buisness with this insurance company.... 😃"
We responded:
"Thank you, Armando! I'm happy to hear that Yvonne provided you with excellent service at our office. We appreciate your continued business and look forward to serving you in the future. Let us know if there's anything else we can assist you with!"
Profile photo of Leonel Rios

Leonel Rios

October 31, 2025

5  out of  5
rating by Leonel Rios
"Yvonne provided professional assistance with great communication skills"
We responded:
"Thank you, Leonel! I'm happy to hear that Yvonne's professional assistance and communication skills made a positive impact. Our team is dedicated to providing excellent service. Let us know if there's anything else we can do for you!"
Profile photo of Raul Labardini

Raul Labardini

October 30, 2025

5  out of  5
rating by Raul Labardini
"I have been a client of Frank's for a long time and his office has always been top notch. My latest experience with Clarissa was no different. I am super appreciative of their support when I have questions and situations."
We responded:
"Thank you, Raul, for your kind words! I'm glad to hear that Clarissa and the rest of our team have consistently provided you with the support you need. Your appreciation means a lot to us. If you ever have more questions or need assistance, feel free to reach out anytime!"
Profile photo of Michael Wells

Michael Wells

October 29, 2025

5  out of  5
rating by Michael Wells
"My name is Michael Wells. I had to opportunity to work with Ms. Clarissa of State Farm insurance co. Her service and attention to the questions I asked were excellent. What makes her special is her demeanor. It’s so warm and inviting. State Farm is blessed to have such a person."
We responded:
"Thank you for your review, Michael! I'm happy to know you had a positive experience with our office. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Profile photo of Maria nelda Figueroa

Maria nelda Figueroa

October 29, 2025

5  out of  5
rating by Maria nelda Figueroa
"Yvonne has a good personality and will go far places with her great attitude. She is very friendly and helpful. She seems to be a compassionate person."
We responded:
"Thank you, Maria, for your wonderful feedback! I'm glad to hear that Yvonne's friendly and helpful nature made a positive impression. We appreciate your kind words and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Cacee Quitevis

Cacee Quitevis

October 24, 2025

5  out of  5
rating by Cacee Quitevis
"Kristy was very informative and felt like I was talking to friend/family!"
We responded:
"Thank you, Cacee! I'm happy to hear that Kristy made you feel comfortable and informed. Our team is dedicated to providing a welcoming experience. If you have any more questions or need assistance, feel free to reach out!"
Profile photo of Leti Gonzalez

Leti Gonzalez

October 23, 2025

5  out of  5
rating by Leti Gonzalez
"Excellent customer service! Kristy was incredibly helpful and polite, providing a very positive experience."
We responded:
"Thank you, Leti! I'm happy to hear that Kristy provided you with such helpful and polite service. We strive to create positive experiences for all our customers. If you need anything else, feel free to reach out!"
Profile photo of Destiny Rose

Destiny Rose

October 23, 2025

5  out of  5
rating by Destiny Rose
"I recently visited my local State Farm office and was immediately impressed by the professionalism and friendliness of the receptionist, Kristy. From the moment I walked in, she greeted me with a genuine smile and made me feel welcome. She was attentive, efficient, and went above and beyond to make sure I was connected to the right agent quickly.What stood out most was her patience and willingness to answer my initial questions clearly and politely, even though the office was busy. Her positive attitude truly set the tone for a great customer experience. It’s rare to find someone who combines professionalism with such warmth — she’s a real asset to the State Farm team!"
We responded:
"Thank you, Destiny Rose, for sharing your experience! I'm delighted to hear about the exceptional service Kristy provided during your visit. Her dedication to creating a welcoming and efficient environment is truly appreciated, and I'll be sure to pass along your kind words to her. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"